VIDEO EXPERTS

Everything you want or need to know about Video Experts.

About Our Web Site...

Welcome to the Video Experts web site. Our intention is to create and maintain a "soap box" for anyone with knowledge, ideas, and concerns related to our industry. Hopefully, the site will be both education and fun, as we share our knowledge with you, and offer opportunities for our community to interact and speak out. As such, the site will constantly evolve as we present new content from both you and us. So be sure to bookmark this page.

Your webmaster,

Equipment Repair Capabilities

We offer excellent repair service and preventive maintenance on virtually all makes of CCTV and industrial video equipment. Cameras to multiplexers, we repair them all, just check out the list below.

Digital Video Recorders & Time Lapse VCRs Auto Dome & Fixed CCTV Cameras CCTV & Industrial Monitors Multiplexers & Matrix Switchers	Video Motion Detectors & Quads Lenses & Receivers Pan/Tilts & Controllers Network Cameras Custom Modifications Available Video Presenters & Pro Audio

Quality Assurance

All units being serviced at our facilities under go a thorough and extensive quality assurance testing program. Every unit once repaired is tested and monitored for at least 18 to 48 hours. After which each unit is then reevaluated electronically and mechanically before being advanced to the next stage, the cleaning station.

There all equipment is cleaned and checked cosmetically, "info tip" tags applied, then and only then is your equipment released. One might ask why we go through with such strict post repair testing and the answer is: WE CARE!

Packing Instructions

The best way to pack any unit is to use it's original box and packaging. If original packing is not available, use a sturdy box large enough to allow for at least 7.5cm / 3" of cushioning material on the bottom, top and all sides. Its a good idea to protect the equipment by wrapping it in plastic before packing it. (For large units a plastic garbage bag usually does the trick!).

Shipping Instructions

Clearly mark our full address and your return address on all boxes. Don't forget insurance and to enclose a note detailing the units problems. Should you prefer, an "RMA" can be issued by calling, 1-800-722-3973 or by clicking here.