SECOND PART

This manual provides general information about system components which are used in conjunction with multiplexers. It is intended as general background information which can be used by salespeople as general product knowledge, by technical support people to explain operation and applications, and by technical people to isolate and solve problems associated with multiplexers.

Design Philosophy

KISS: Keep it simple stupid. Don't make me think about it. Just make it work.

• Easy to use.
• Easy to install.
• Extremely reliable.

We make multiplexer products which are reliable, easy to install and ready to use. The feature set is designed for a mass market. Almost everyone will use the multiplexer as it is defaulted at the factory. Most installers change only the time and date and set the record speeds.

There are many things to consider when installing a multiplexer. There are features which may be turned on, or, off to accommodate a particular application. If you do not know about a feature, or, don't know how to use it, we don't punish you by making you figure it out before you can use the multiplexer. The most common mode of operation is set as a default from the factory.

We provide an elegant product which is the best combination of feature set and ease of use. Some of the newer entries in the multiplexer market allow you (and in some cases, force you) to go through a check list of activities to customize the unit to the installation site. They too make a trade off between functionality and ease of installation and use (lost of function - at a price.) Is it worth a few hours of set-up time to customize the feature set for a particular operator (often aggravating other operators,) or, would you rather be done in fifteen minutes? The argument can be made that you only do the set-up once, so, the extra effort is warranted. I would counter that the set-up is only done once because it is so difficult to do that no one wants to go through the process again. Our on screen menus make it easy to change settings. Operators often change settings when they start a shift.