OpenEye Establishes Partnership with Video Experts

OpenEye Establishes Partnership with Video Experts


OpenEye Establishes Partnership with Video Experts

OpenEye’s Canadian customers can choose to send equipment repairs to local company

Liberty Lake, WASH. – July 22, 2014 – OpenEye is pleased to announce a new partnership with Video Experts, a full service CCTV and industrial video equipment repair service with locations in Montreal and Mississauga, to handle OpenEye equipment repairs in Canada. OpenEye sells their products exclusively through Tri-Ed in Canada.

Video Experts prides itself on providing the highest level of customer service, quick turnaround time and unsurpassed quality assurance. “Video Experts’ core values, which includes providing excellence in total service aligns perfectly with OpenEye’s Heroic Customer Service,” said OpenEye Chief Operations Officer Jack Lynch. “This made the decision to partner with them quite easy; knowing they will maintain the same care and attention our customers receive from us.”

Canadian customers now have a choice on where to send their repairs: they can continue to send items to OpenEye in the U.S., or instead send them to Video Experts to avoid the additional paperwork and shipping charges associated with international shipping.

“OpenEye is completely committed to providing its customers heroic levels of customer service; offering them choices is the OpenEye way,” said Lynch.

About Video Experts
Founded in 1987, Video Experts provides repair service and preventive maintenance on virtually all makes of CCTV and industrial video equipment. Every unit undergoes a rigorous quality assurance testing program before being returned to the customer. Video Experts services all of Canada and have locations in Montreal and Mississauga. For more information, visit

About OpenEye
OpenEye designs and manufactures a wide range of video security and surveillance products including digital video recorders, cameras, remote multi-site monitoring/management and health monitoring software, and network video management systems. OpenEye recorders can be configured to fit virtually any application and scaled from one system to hundreds. OpenEye truly offers an end-to-end solution. For additional product or company information, go to For the most recent news releases: OpenEye News & Events.

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Leslie Summers

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