Vendor Information

Who We Are

Video Experts, Canada’s leading full service CCTV service center will provide to your client base, award winning service experience for all after sales service in Canada. Our commitment to exceptional customer support does not end with the equipment’s warranty. We fully support your customer’s service needs into the future by working closely with you the manufacturer to ensure total satisfaction and brand loyalty. Our close relationship with the major CCTV distributors and the main CCTV dealers in Canada, allows all of your customers quick access to our services.

What We Can Do For You

We are dynamic and are constantly adapting our service skills to meet today’s ever changing digital market and challenges.
Video Experts will represent your company as an extension of your local in-house service department, offering your Canadian client base a high quality of service, without the costs and agony of trans-border returns.
We have dedicated teams of experts determined to ensure your customer’s experience with product repair reflects favorably on both your product and your company. Video Experts can assist you in efficiently supporting your existing customer base for their warranty and non-warranty needs allowing you to concentrate on sales.

Video Experts can perform all of your warranty/non-warranty repairs and updates as well as the following.

    • perform large scale product rework

    • advanced replacement programs

    • reverse logistics

    • detailed failure reporting

    • part sales and logistics

    • Pro audio service and support

Montréal • Champlain NY • 1-800-722-3973